Additional Policies

DISCLAIMER

Last updated January 04, 2020

WEBSITE DISCLAIMER 

The information provided by ERATECH (“we,” “us” or “our”) on https://eratech.shop/ (the “Site”) and our mobile application is for general informational purposes only. All information on the Site and our mobile application is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site or our mobile application. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR OUR MOBILE APPLICATION OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE AND OUR MOBILE APPLICATION. YOUR USE OF THE SITE AND OUR MOBILE APPLICATION AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE AND OUR MOBILE APPLICATION IS SOLELY AT YOUR OWN RISK. 

EXTERNAL LINKS DISCLAIMER 

The Site and our mobile application may contain (or you may be sent through the Site or our mobile application) links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by us. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBSITE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

Shipping Policy

Shipping Cost

Shipping cost is calculated on a “per order,” “per item” or “per pound” basis and is based on the shipping option you select. We do not offer free shipping.

Shipping Timing

You can see each product’s estimated arrival date on the product page and during the checkout process. During checkout, you can choose an estimated arrival date from the options provided. 

Entering your shipping destination ZIP code or allowing us to use your current location can result in greater accuracy for your estimated arrival date. Certain products may require additional days to process prior to shipping. This will be reflected in the estimated arrival date. If for some reason you don’t receive your product, you may be eligible for a replacement product if you notify us during your return and exchange time period.

PO boxes:  Please note that based on size, weight or supplier restrictions, some products cannot be shipped to, or may be delayed when shipped to, a PO box address. If you stipulate a PO box as the shipping address for one of these items, you will see a shipping alert in your cart, where alternative options will be provided.

Title to Products

Purchases of product through our website are subject to a destination contract. This means that the risk of loss and title for these products passes to you upon the carrier’s delivery to your ship-to address.

Special Offers & Digital Coupons

Free Gifts

Free gifts are sometimes offered with purchases. To get the free gift, click on the offer and follow the instructions. In most cases, you’ll need to add the free item to your cart. It will not be added automatically. If you return an item that came with a free gift and you don’t return the free gift – don’t worry. We’ll reimburse you for the returned item, minus the value of the free gift.

Bundle Savings

ERATECH sometimes offers savings on a bundle of items when they are purchased together. To take advantage of bundle packages, click on the offer and follow the instructions. In most cases, you’ll need to add each item to your cart separately.

Quantity Discounts

Discounts are sometimes offered when you buy more than one of a particular item. To get the quantity discount, click on the offer and follow the instructions. In most cases, you’ll need to add each item to your cart separately.

Promotional Codes and Digital Coupons

ERATECH sometimes offers promotional codes or digital coupons for special offers. To redeem, you must enter the promotional code or the promo code found on the digital coupon under Payment Method during checkout. Some offers and coupons are only valid in stores.

Using Promotional Codes

Unlike credit or debit cards, promotional codes used on digital coupons are debited at the time an order is placed. Digital coupons will automatically be redeemed to purchase totals, up to the total purchase amount. Digital coupons must be used prior to their noted expiration date and within a single transaction. Coupon cannot be replaced if it is lost, stolen, or deleted, or if you cancel or return your purchase. In the event of a reduction in price below the coupon value, the excess value of the coupon will not be refunded.

You may not use digital coupons toward the purchase of ERATECH gift cards.

Promotions

When a promotion ends at a specific time, the applicable time zone is Central time.

Special Offer Returns

If you return an item bought as part of a bundle or with a promotional discount and you do not return everything — not to worry. We will reimburse you for what you do return, minus the value of the discount or freebie, minus the value of the discount or freebie.